Refunds are available, unless otherwise stated in the program description.

All refund requests must be submitted to the Pittsford Recreation Department. If a program is canceled, the total amount will be refunded. You may withdraw up to 7 calendar days prior to the start of a program; a refund will be granted with a $5 processing fee per person/per program (certain programs may be nonrefundable or involve a portion of nonrefundable monies.)

Within one week of a program's start date, or after a program has begun, only medical refunds will be granted. A doctor's written statement must accompany your request. Refunds will be prorated based on the date of your notification to the Recreation Department.

Absolutely no refunds will be granted after the program ends.